Terms of service

Terms & Conditions – Emergent Creations LLC

Welcome to Emergent Creations LLC. By accessing our website and purchasing from our shop, you agree to the following Terms & Conditions. Please read them carefully.

1. Overview

This website is operated by Emergent Creations LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Emergent Creations LLC. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms & Conditions.

2. Custom & Handmade Products

All items sold are custom and/or handmade. By placing an order, you acknowledge that:

  • You are responsible for providing accurate customization details
  • Minor variations in color, placement, or design may occur
  • These variations are part of the handmade process and are not considered defects

3. Order Accuracy

Please review your order carefully before submitting.
We are not responsible for errors including:

  • Spelling mistakes
  • Incorrect names, dates, or details
  • Incorrect selections made by the customer

Orders will be created exactly as submitted.

4. Pricing & Payments

  • All prices are listed in USD and are subject to change without notice
  • Full payment is required at the time of purchase
  • We reserve the right to refuse or cancel any order at our discretion

5. Processing & Shipping

  • All items are made to order and require processing time before shipment
  • Shipping times are estimates and may vary
  • We are not responsible for carrier delays, lost packages, or delivery issues once the order has shipped

6. Returns & Refunds

All custom orders are final sale.
Refunds or replacements are only issued in cases of:

  • Manufacturing defects
  • Errors made during product creation
  • Items damaged upon arrival

Please refer to our Return & Refund Policy for full details.

7. Intellectual Property

All designs, images, and content on this site are the property of Emergent Creations LLC and may not be:

  • Copied
  • Reproduced
  • Distributed
  • Used for commercial purposes

without written permission.

8. Limitation of Liability

Emergent Creations LLC is not liable for:

  • Any indirect, incidental, or consequential damages
  • Delays caused by shipping carriers or unforeseen circumstances
  • Misuse of products after delivery

9. Right to Refuse Service

We reserve the right to refuse service to anyone for any reason at any time.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting.

11. Contact Information

For questions about these Terms & Conditions, please contact us via email. We are happy to assist you.